Chaotictrading.com ships the order within 7 working days of receiving full payment. We ship the goods using DHL or UPS unless otherwise specified. Please note that for custom-orders this might take longer as we will need extra time to produce the goods as we only have limited quantities in stock.

Delivery

The delivery time is usually 3-5 working days from the date that the goods have been picked up by the courier service. We are not liable for any delay caused by the courier so please make sure to state the correct shipping address (we do not deliver to a PO BOX address) including postal-code and phone-number as these are the most common causes of delay. Please note that the goods have to be signed for when being received and it’s the customer’s responsibility to be available at office hours at the address mentioned.

IMPORT REGULATIONS AND RESTRICTIONS

Chaotictrading.com is not liable for any delay caused by restrictions of importing certain materials as horn, bone, shell, etc. We will always declare your goods as assorted fashion accessories unless otherwise specified by the customer. If the customer wants to include other information in the shipping invoice it has to be mentioned before shipping and the information has to be provided by the customer. We include a letter of origin only upon request by the customer.